Help and FAQ

Below you'll find answers to the most common questions about LULAB. If you can't find what you're looking for, you're always welcome to contact us at contact@lulab.com.

Delivery

Which delivery methods can I choose, and what do they cost?

In Denmark you can choose between parcel shop and home delivery with PostNord. Under DKK 399, parcel shop delivery costs DKK 49 and home delivery DKK 65. Over DKK 399, parcel shop delivery is free, while home delivery costs DKK 55.

To the EU we only ship with home delivery at the same prices.

When can I expect to receive my order?

We produce and dispatch your products within 1–3 business days. Delivery then takes 1–2 business days in Denmark and 2–4 business days in the EU.

How do I track my order?

Once your order has shipped, you'll receive a tracking code by email so you can follow your parcel via PostNord.

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Customised Shampoo

Customised Conditioner

Customised Body Wash

Help and FAQ

Frequently asked questions

Delivery

Which delivery methods can I choose, and what do they cost?

When can I expect to receive my order?

How do I track my order?

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Help and FAQ

Frequently asked questions

Delivery

Which delivery methods can I choose, and what do they cost?

When can I expect to receive my order?

How do I track my order?

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